- Anfang
- FAQ
FAQ
Is it necessary for me to register an account in order to buy an item?
- No, it is not necessary. You are welcome make an order without the registration aswell. However keep in mind the benefits of registered user:
- - keeping track of your order's delivery status
- - changing or canceling the order
- - using your previous purchase history to become eligible for a Loyal Customer's discount
Which shipping providers do you use?
- We ship items through UPS shipping.
How long it will take to receive my order?
- Shipping worldwide takes approximately less than one week (except all South America, Mexico, Russia, Belarus, APO/FPO, PO Box as we send our goods to these countries by priority registered post mail and therefore shipping to these countries takes about 2-7 weeks)
When can I contact customer service?
- You are welcome to write us an email anytime you want. We will answer you in 24 hours. Our email address is: [email protected]